Contact Us

Got a question about one of our reviews, spotted something out of date, or want to flag an issue with a listed site? This page explains how to reach the Crypto Casinos team and what we can (and can't) help with.

How to reach us

The best way to contact us is by email at [email protected]. We read every message and aim to reply within a reasonable timeframe, though during busy periods it may take a little longer. Please include as much detail as you can — the casino name, the page URL, or a screenshot if you're reporting an error — so we can look into it quickly.

What we can help with

• Corrections to bonus terms, licensing details, or supported coins on a review
• Questions about how we compare and score sites, including our approach to VPN-friendly access
• Feedback on your own experience with a casino we've listed, whether that's a payout, a bonus, or customer support
• Suggestions for other crypto casinos or topics you'd like us to cover
• General queries about the site, our content, or how to use it

What we can't help with

We're an independent review and comparison site, not a casino operator. That means we can't process deposits or withdrawals, access your account on any listed site, resolve disputes over a specific bet or bonus, or offer legal or tax advice. If you have an issue with your account, balance, or a bonus you've claimed, you'll need to contact that casino's own support team directly.

Similarly, we can't confirm whether using a VPN to access a particular crypto casino breaches that site's terms of service, or whether it's compliant with the law in your specific state. Every operator sets its own rules, and every US state treats offshore online gambling differently — that's something only the casino's terms and your own state's regulations can answer, and we'd encourage checking both before you sign up. If you're weighing up tax questions around crypto winnings, a licensed tax professional is the right person to ask, not a review site.

A note on our reviews and rankings

We research and compare crypto casinos on factors like supported coins, game variety, payout speed, licensing, and how each site handles VPN access and identity verification. Some of the casinos we list pay us a commission if you sign up through our links, but that relationship never decides where a site ranks — our ratings are based on the criteria we publish, not on what an operator pays us. If you want the detail on how we assess sites, get in touch and we're happy to walk you through it.

Before you play, a few reminders

Crypto casinos covered on Crypto Casinos are typically licensed offshore — often in jurisdictions like Curaçao or Anjouan — rather than by any US regulator. They operate in a legal grey area for US players, and availability varies by state, so it's worth checking your own state's rules before depositing anywhere. Gambling always carries the risk of losing money, and playing with crypto adds price volatility on top of that, since the value of your balance can move while it's sitting in your account. If you're weighing up your options across states or want more on how legality varies, our page on non-GamStop casinos and UK-style alternatives and other guides on the site go into more detail.

If gambling stops being fun or starts to feel like a problem, free and confidential support is available around the clock through the National Problem Gambling Helpline at 1-800-GAMBLER. Offshore sites don't always offer the same self-exclusion tools or player protections as state-regulated operators, so it's worth building your own limits in from the start. You'll find more on setting those up on our responsible gambling page. Play is intended for adults only — 18+ or 21+ depending on the site and your state's rules, so check the minimum age stated on any casino before joining.

For more on who we are and how the site is put together, visit our About Us page, and for the legal terms covering use of this site, see our Terms and Conditions.

Still have a question?

Whether it's a quick correction or a longer question about how a review was put together, drop us a line at [email protected]. There's no pressure and no sales pitch — just a straightforward way to reach a real person on the team.